Exacqvision 9.2 Proves That Strong Security And A Customized Experience Can Co-Exist

26.03.2018

Easy-to-use, easy-to-install. exacqVision has owned that mindset for decades, and version 9.2 continues driving forward with innovative features that let customers configure and customize the system exactly the way that works best for them while providing strong security features to protect against cyber-attacks.

v9.2 Feature Highlights:

Customization Helps Drive Better Situation Awareness

  • Enhanced video wall configuration
  • Push search results to other workstations
  • Custom icons for camera associations
  • Event monitoring support for inbound audio
  • Alarm for camera not recording

User-Centered Enhancements Improve the Experience

  • Admins can require/allow users to change passwords
  • Improved login experience for access schedule restrictions
  • Support for non-complex passphrases
  • Add version number to system usage pane

A Better Web and Mobile Experience

  • Cybersecurity enhancements
  • Save bandwidth with inactivity timeout
  • Prevent the device from sleeping while video is actively playing

ESM and exacqCloud Advances

  • Event alarm for camera not recording
  • Scheduled configuration backups
  • Test email in user’s page
  • Intrusion integration health alarms
  • Enabled enhanced password security from ESM & exacqCloud

Additional 3rd Party Solution Support

  • Dahua H.265
  • Samsung multi-sensor cameras
  • ONVIF auxiliary commands

 

Feature Details:

Customization Helps Drive Better Situation Awareness  

Enhanced video wall configuration

A video wall provides a powerful way to improve incident awareness and reaction time.  When operators can configure video wall layouts in a way that works best for them, it stands to reason that they will respond to incidents more quickly.

The latest exacqVision release empowers users to create a fully customized layout with a simple click and drag of a mouse, even re-sizing the layout to perfect the view.  Create a command and control center by pushing your customized video wall or multiple video walls to an array of monitors.

Push search results to other workstations

In a quickly developing situation, collaboration is often the key to fast and safe resolution.

Enhancements to exacqVision’s VideoPush feature let operators quickly conduct investigations and then send, or “push”, that video to another user’s screen or spot monitor with the click of the mouse. This instant sharing of video search results can save critical seconds when every guard location needs to be aware of who or what they are looking for.

Custom icons for camera associations

Information that is delivered in a meaningful way is the best way to ensure a fast response.

In v9.2, users can now upload their own custom icons for video overlay status or to show controls for cameras and other third-party integrations.  For example, a dollar sign icon could be used with a POS integration to indicate a transaction over a certain dollar amount, or a “No Entry” icon could be used to indicate when an object has crossed into a restricted area.   These cues are critical for operators who spend hours viewing video and need to quickly understand and react to real-time information.

Event Monitoring support for inbound audio

Two-way audio is an important and convenient way to ensure security in many applications; for example, a receptionist communicating with guests through an intercom, or a security officer providing instructions to employees trying to access unauthorized areas.

exacqVision now supports inbound audio from cameras, intercoms, and other integrations through Event Monitoring, making two-way audio simple to set up.

Camera not recording? Now you’ll know.

In small installations, it’s fairly easy to see that all cameras are recording as they should. However, when your installation includes hundreds of cameras across multiple servers, it is more complex.

exacqVision 9.2 solves this problem by allowing users to easily configure alarms for a camera that isn’t recording. For example, a user can set an email notification to be sent whenever a particular camera has gone ten minutes without recording video. This allows security to avoid costly business disruption by proactively resolving configuration issues to ensure all video is being recorded as expected.

User-Centered Enhancements Improve the Experience

Admins can require/allow users to change passwords

Cybersecurity best practices dictate that passwords should never be shared, and that certainly applies to the video management system.

exacqVision 9.2 now puts the password responsibility where it belongs; administrators can either permit users to change their passwords whenever they want, or require that users change passwords after a defined amount of time. Available for all servers that have enabled enhanced password strengthening, either option prevents the administrator from discovering the user’s password.

Improved login experience for access schedule restrictions

When a user is denied access and not provided a clear reason, it can be frustrating.  For exacqVision users on a restricted access schedule, the generic “invalid login” message they would receive was particularly trying.

Always focused on the user, exacqVision 9.2 significantly improves that experience. Now, the exacqVision client will tell the user their login failed due to a user schedule if they attempted to log in outside of their schedule.  The client will then attempt to connect every minute until the user’s scheduled start time, making the login process much more intuitive.

Support for non-complex passphrases

Another cybersecurity best practice is to require users to choose passwords which contain a number, capital letter, and a symbol. While this is a great way to protect user credentials, remembering these complex passwords can be a challenge.

With exacqVision 9.2, users can now choose to create a longer passphrase (e.g. RedJeepsAreBest!) instead of a shorter complex password (e.g. Uvv*147!xy). These longer passphrases tend to be easier to remember and make the login experience more intuitive, while still keeping credentials safe.

 

Add version number to system usage pane

It can be a challenge for administrators to ensure all exacqVision users are using the most updated software versions. exacqVision 9.2 simplifies this process by adding the client version to the System Information page for each user on a server. Now, administrators can save time by checking for outdated software by simply scanning a list of users for each server.

A Better Web and Mobile Experience

Enforce cybersecurity by disabling autocomplete in forms and provide the option to factory-reset web service

As part of our continued focus on cybersecurity, exacqVision 9.2 introduces security enhancements to the Exacq mobile app and web client. These include disabling autocomplete in forms and the option to factory reset the web service, which clears all generated keys and database information.

Any time a form autocompletes with information that’s already been entered (usernames, IP addresses, etc.), it makes a potential hacker’s job easier. Wiping information such as IP addresses and user names adds an extra layer of protection and makes it very difficult for hackers and unauthorized users to steal critical information and access company systems.

Save bandwidth by timing out screens during inactivity

To save bandwidth, exacqVision 9.2 now provides the option to timeout video panels when the web client or mobile app hasn’t been interacted with for a specified amount of time. This can save significant network bandwidth, and also ensures your devices are secured when they are not actively being used.

Uninterrupted live display of video on a mobile device

Using Exacq Mobile to view live and recorded video from up to 48 cameras on your mobile device can be a huge productivity saver.  Using a mobile device as an extra display at your work station can add to your overall awareness and allow you to take Exacq with you when investigating an incident.  However, when the device “goes to sleep” because you haven’t interacted with it, those lost moments of surveillance can leave you feeling a bit vulnerable.

The latest release of Exacq Mobile allows you to continuously play video from your mobile device without having to periodically interact with it to prevent it from sleeping.

In addition, the redesigned Views page makes the experience much more intuitive for mobile users.  Available views are now fully displayed on the screen instead of organized in nested menus, and layout diagrams have been added to allow users to quickly identify the right view. In addition, a full list of a view’s included cameras can be displayed by a simple long press, making it easy to identify appropriate cameras.

ESM and exacqCloud Advances

Proactively address cameras not recording

Enterprise System Manager (ESM) helps to maximize the uptime of exacqVision Enterprise recorders. Its intuitive health monitoring dashboard provides continuous system health information, and immediately notifies you of system errors and warnings such as camera disconnected or video loss.

The newest release of ESM adds critical notifications if a camera unexpectedly stops recording video because the camera’s motion configuration was altered, the recording schedule was modified, or other similar scenarios.

ESM provides a rules-based interface to set up alerts and email notifications if a camera has not been recording for a specified duration. These alerts allow an integrator to proactively address camera configuration issues before they become a problem.

 

Scheduled configuration backups to save time and prevent errors

Sometimes reverting to a working configuration of an exacqVision Server is a quick and safe way to get a customer’s system functioning again.

The latest release of ESM provides an intuitive and flexible way to set up and schedule configuration backups. The flexible scheduling feature allows for daily, weekly and monthly backups which not only helps with fixing broken systems, but provides peace of mind to administrators when making configuration changes in ESM.

 

Test email in user’s page

ESM has always supported email notifications by allowing the administrator to set up the email configuration with individual addresses. However, there was no way to validate whether those addresses were correct. With the latest release of ESM, email addresses can be quickly verified with the click of a mouse.

Intrusion integration health alarms

Intrusion panels are a key security ingredient for many customers, and ensuring they are always operational is critical to providing a secure environment.

The latest version of ESM allows users to configure rules based on important health data from intrusion panels, such as “low battery”, to proactively identify and fix issues before they affect security.


Enhanced password protection enabled from ESM and exacqCloud

ESM and exacqCloud can now be used to easily turn on the enhanced password security feature that was introduced in exacqVision 9.0 for multiple servers. This feature helps protect users from “man-in-the-middle” and “client masquerading” attacks through the use of key strengthening and augmented password authentication.


Additional 3rd Party Camera Options

  • Dahua H.265
  • Samsung multi-channel cameras
  • ONVIF auxiliary commands


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